What do we do?

Breakthrough Services offers free assistance to anyone lacking confidence in the way their earthquake claim is progressing. The aim is to understand where the claim is at from the homeowner's perspective and facilitate a process that deals with the stumbling blocks. Their brokers can access legal and technical advice, facilitate meetings with insurers and EQC, bring managers and technical staff to the table, and ensure there are agreed actions for progress. 

Leanne Curtis explains more in the video below.