What we do
Breakthrough Services offers free assistance to anyone lacking confidence in the way their earthquake claim is progressing. The aim is to understand where the claim is at from the homeowner's perspective and facilitate a process that deals with the stumbling blocks. Their brokers can access legal and technical advice, facilitate meetings with insurers and EQC, bring managers and technical staff to the table, and ensure there are agreed actions for progress.
Our services form part of the Greater Christchurch Claims Resolution Service, a Government initiative launched in October 2018 to assist homeowners still dealing with earthquake insurance claims. For more information, head to gccrs.govt.nz.